Last Updated: 2025-12-10
This Privacy Policy explains how HeyAmos Pte. Ltd. (“we”, “us”, “our”) collects, uses, discloses, and protects personal data when you access or use the HeyAmos website, platform, or related services (“Service”).
By using the Service, you agree to the practices described in this Policy.
If you do not agree, please discontinue use of the Service.
If you have questions, contact: hello@heyamos.com
We only collect minimal personal data required for your use of the Service. This may include:
Name
Email address
Account and workspace information
Billing contact information (if applicable)
Support or communications data (messages you send us)
If you are accessing the Service through an agency or reseller partner,
your account may have been created by that partner on your behalf with
your authorization. We process your data to provide you with platform access.
We do not collect or process personal data about your consumers or end-users
(i.e., individuals who interact with your business). Our Service analyzes
brand visibility and publicly available information only.
When you visit our website or use the Service, we may automatically collect:
IP address
Browser type/version
Device information
Pages visited and time spent
Login timestamps
Cookies and analytics identifiers
General usage metrics
This data is used to maintain platform security, improve performance, and enhance user experience.
Most of this information is aggregated or pseudonymised and does not directly identify you.
We use cookies and similar technologies to:
authenticate logins
remember preferences
analyse website traffic
improve performance
detect security issues
Types of cookies include:
Essential cookies (required for account login and security)
Preference cookies (remember settings)
Analytics cookies (traffic and interaction data)
Some analytics providers may process pseudonymised information outside Singapore.
You may disable cookies in your browser, but some features may not function properly.
We may use your personal data for the following purposes:
a) providing, operating, and improving the Service;
b) creating and managing your account or workspace;
c) authenticating access and ensuring platform security;
d) responding to support requests or inquiries;
e) sending administrative, operational, or security updates;
f) facilitating payments through third-party providers (e.g., Stripe);
g) analysing usage patterns to improve functionality;
h) complying with laws or responding to lawful requests from authorities.
We do not sell personal data to third parties.
We may share personal data with:
Service Providers
(e.g., hosting providers, analytics tools, customer support platforms, payment processors) solely for operational purposes.
Regulatory or Government Authorities
where required by law.
Business Transfer Parties
in the event of a merger, acquisition, or similar transaction, with appropriate safeguards.
We do not share data with advertisers or unrelated commercial partners.
We collect and process personal data under:
Consent: when you voluntarily provide data or sign up for the Service;
Deemed consent: through use of the Service;
Legitimate interests: platform security, fraud detection, and service improvement;
Contract necessity: providing the Service you subscribed to;
Legal obligations: compliance with laws and regulatory requirements.
We may transfer personal data outside Singapore where necessary for hosting, analytics, support, or payment processing.
All transfers are made in accordance with PDPA requirements to ensure comparable levels of protection.
We retain personal data only for as long as necessary for:
the purposes stated in this Policy,
operational requirements, or
compliance with legal obligations.
When data is no longer required, we delete or anonymise it.
We implement reasonable security measures including:
encryption
access controls
authentication measures
network and application security controls
data minimisation
regular system patching and reviews
However, no method of transmission or storage is completely secure.
We continually improve our safeguards to protect your information.
You may request to:
access your personal data,
correct inaccurate information, or
withdraw consent for specific uses.
Submit requests to: ruban@heyamos.com
Processing times:
Access/Correction: within 30 business days
Withdrawal of consent: within 10 business days
Withdrawal of consent may affect your ability to continue using the Service.
The Service is not intended for individuals under 13.
We do not knowingly collect personal data from children.
If you believe a child has provided data, contact us and we will remove it.
Our website may link to external sites.
We are not responsible for the data practices of third-party websites.
We may update this Policy from time to time.
Changes take effect when posted.
We may notify users of material updates via email or in-product notices.
Your continued use of the Service constitutes acceptance of the updated Policy.
For questions regarding this Policy or your personal data, contact:
Data Protection Officer
Name: Ragularuban Nanthagopal
Email: ruban@heyamos.com
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